Contact information

Contact Us

If you have any questions regarding our watch movements, case dimensions, bracelet link sizing, water resistance ratings, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Gilded Dial
Website: gildeddial.store
Email: support@gildeddial.store
Phone: +61 8 9535 2667
Business Address: 31 Bulara Road, Greenfields, Western Australia 6210, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. For security reasons and vault logistics, please do not dispatch returned high-value timepieces or parcel packages to this address without obtaining an authorized return warehouse address, a secure RMA document, and dedicated shipping instructions from our support team first.